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Stay Tuned for Customer Excellence Awards Finalists
The nomination process is now closed and the Microsoft judging teams are selecting finalists for Phase II of the awards process.The award finalists will be posted to the Customer Excellence Awards page...
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Three Question Quiz to Define Your Message Architecture
If you find your content marketing isn't creating the happiness and appreciation you well deserve, then it may be time to define your message architecture.The point to having message architecture is to...
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The Convergence Share Your Story Contest: We Have A December Winner!
Jerry Weinstock of CRM Innovation, LLC is our Share Your Convergence Story December winner. He will be enjoying a $250 American Express gift card as his prize. Jerry recalled his Convergence experience...
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Forewarned is Forearmed: Understand your Customer before the Sales...
Written by: Seth PattonKnowledge is power. We’ve all heard the saying, but the flip side of so much knowledge is that we are no longer living in the Age of Information but the Age of Information...
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Title Change
If you have not noticed, the title of this blog has changed. The purpose of this blog remains the same! Just a title change.So why change the title you ask. Well, here is why.On January 3, 2013, I...
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WPF UserControls as Sharepoint WebParts
It’s been hard work so far, but we’ve now done enough to ensure the required amount of trust exists for us to re-use our Wpf-User-Control in a browser. We will not have to do this work again just so...
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Resolved- Internet Lead Capture service not working for North American customers
The issue affecting Internet Lead Capture (ILC) service has been resolved. If a customer is still experiencing issues, they should open a support case through normal channels.
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"Unable to remove this transaction: an open apply record exists..." message...
The message "Unable to remove this transaction: an open apply record exists or an apply record exists outside the selected range." is hard-coded in the header section of the Transaction History...
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Update on Microsoft Dynamics CRM 2011 Update Rollup 12 Release
I'd like to give an update on the Microsoft Dynamics CRM 2011 Update Rollup (UR) 12 Release. We originally made UR12 available on Thursday, January 10th, to deliver multi-browser support for our On...
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Convergence 2013 Webcast: Getting the Most Out of Your Experience
Webcast Title: Convergence 2013: Getting the Most Out of Your ExperienceWebcast Date: Thursday, January 17 at 10am PSTRegister for this webcast todayWhether you're new to the Convergence experience or...
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NetSuite vs. Microsoft Dynamics GP - A Reality Check Part Two
In our initial post on this topic we discussed how NetSuite positions itself against Microsoft Dynamics GP in the sales process. Our initial discussion focused on business process integration. The next...
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ERP Evaluation Checklist: Predictable Costs Help You Plan for the Future with...
Choosing a new enterprise resource planning (ERP) solution for your business, like all strategic investments, involves a degree of risk. Your goal is to minimize this risk, so you need to be deliberate...
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Undocumented Solomon.ini settings (part 3)
APPLICATIONS [SD90000] Express Mode Default Value = T Valid Entries = T, F Read by Graphical Dispatch Board (SD.900.00). When set to T, a single instance of the Service Call entry screen will be used...
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Win a VIP Pass to Meet Matchbox Twenty at Convergence
Our closing celebration at Convergence 2013 will be so impressive that we're having trouble naming it. If you're heading to New Orleans, help us name our finale event--and win a VIP pass to meet...
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Why Connect with your Partner at Convergence
by Denise VotrainOne of the biggest pluses of attending Microsoft Convergence is networking. Everyone gains knowledge and benefits by connecting with your Microsoft Dynamics community, so why not...
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Activities in the Dynamics CRM December 2012 Service Update
From CRM team member Hamish, an overview of how Activities are represented as well as some of the UI features as part of the December 2012 Service Update for Microsoft Dynamics CRM. If you'd like any...
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Improve your professional skills by attending Convergence
Today’s business leaders actively pursue the skills they need to get the job done. Nobody is sitting around, waiting to hand you that knowledge; you’ve got to go out and grab it. Attending Convergence...
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The Winter 2013 CRMUG Magazine is Available
The Winter 2013 edition of the CRMUG Magazine is available! Click here to browse.This issue focuses on Social CRM and is loaded with great insight from experts in the Dynamics CRM community,...
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Making Omni-Channel Retailing A Reality
Written by: Michael GriffithsLeading retailers are leveraging technology to fuel growth and scalability in today’s omni-channel world(Please visit the site to view this media)Just about everyone in the...
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Frequently asked questions about Microsoft Dynamics CRM Online Billing
Frequently asked questions about Microsoft Dynamics CRM Online BillingPublished: 2/8/2012 Updated: 1/10/2013Billing Support agents for Microsoft Dynamics CRM Online often hear similar questions from...
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