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Management Reporter for Microsoft Dynamics ERP - How detail levels can influence report design

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You may be familiar with the different detail levels in Management Reporter for Microsoft Dynamics ERP. The detail level is used as the determining factor for whether a report is a high level summary, a report where you can view sales or expenses by cost center or individual accounts, or a detailed report where you can drill in and view individual transactions. You may not have stopped to consider, however, how these different detail levels can influence how you choose to design new reports. http://blogs.msdn.com/b/dynamics_financial_reporting/

Display dashes for zero amounts on reports in Microsoft Dynamics Management Reporter

Define insights and meet customer expectations through Microsoft Dynamics AX

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Create amazing customer experiences using business insights to make the right decisions and deliver what customers want. Drive innovation and decrease time to market. Collaborate and share to accelerate business decisions. Move from prototype to product faster. Offer your customers choices and deliver new products that customers want. Keep your competitive edge and expand your global reach. With Microsoft Dynamics AX, you can transform your business processes across your organization. Seamlessly manage approvals, increase productivity, and streamline operations, while consistently delivering the right product to the right location at the right time. Gain new solutions to old problems. Stay ahead of changing lifestyles. Turn shoppers into buyers through great experiences with product recommendations, wish lists, social media, and real time visibility into product availability. Whether at home, in-store, or on the go, know your customers well, remember their preferences, answer their questions, and help them make the right decisions by recommending products that meet their unique needs. Increase customer loyalty and your bottom line while continuing to deliver amazing customer experiences.

Microsoft Dynamics AX Mobile Capabilities

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With Microsoft Dynamics AX, you can stay productive while on the go through mobile capabilities with timesheets, expense receipts, retail clientelling, and other business priorities. Learn about how you can report time, capture receipts and expenses, enrich your in-store customer interactions, and provide insights into your business while in transit.

Last Call for Early Bird Registrations - AXUG Summit 2014 St. Louis

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Save $200 when you sign up for AXUG Summit 2014 this week!  Don’t wait any longer…Early Bird discounts expire this Monday, June 30.

With more than 200 Dynamics AX sessions, nearly limitless opportunities for networking, and an Expo Hall packed full of great Dynamics AX add-ons….it’d just be silly to miss this event.  Register now!

Remember to also register for your Pre-conference Training courses from AXUG Academy.  You’ll save $50/course when you sign up by Monday, June 30.  Browse the courses and reserve your spot right away!

P.S. Dynamics Partners - Early Bird discounts are also expiring Monday for The Partner Connections Event 2014.  Reserve your seat at this great Partner-only event today!

Resource Page for Financials Management in Microsoft Dynamics AX 2012

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Provides relevant resources as it relates to understanding the Financials Management application areas in Microsoft Dynamics AX 2012.

On this page:


 

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Critical Hotfixes

There are several known issues in the Financials management applications area of Microsoft Dynamics AX 2012 for which we have released a variety of different hotfixes. It is highly recommended that you are on the most recent updates for Microsoft Dynamics AX 2012.

Listed below are several of the critical hotfixes for AX 2012 Financials management.

NOTE: This article contains early information about hotfixes that were released by Microsoft. Therefore, the referenced KB article may not yet be available. The KB article, if available, provides more detail about the issue, the resolution, and the hotfix availability. You can request individual hotfixes by contacting Microsoft Support (https://support.microsoft.com/contactus).  Please refer to the Still Having Trouble section for instructions on requesting a hot fix.

Hotfixes for Fixed assets

Included in Cumulative Update

2880168  Purchase order lines marked as a new fixed asset are not using the appropriate accounts from the fixed assets posting profile based on the fixed asset group

 

2859071 Transferring an asset that was created via a Vendor Invoice does not create acquisition   transactions during the transfer

 

2864536  Fixed Assets journal does not update value model when asset has the same value model as the default in FA parameters

 

2861049  Amount in reporting currency field does not get updated correctly when transferring a fixed asset record to a different set of dimensions

 

2860254  Asset Depreciation Proposal calculates incorrect amounts and incorrect periods for Straight Line Service Life Depreciation Method

 

2852148  Split fixed assets journal does not copy dimensions from the value models   when you split a fixed asset

 

2840097  Last acquisition only shows on an Acquisition Proposal when the Allow asset acquisition from Purchasing checkbox is not selected

 

2810230  Fixed assets mid quarter applicability report displays incorrect field value

 

2909554  Depreciation is not backed out automatically if doing a sale-disposal in the   same fiscal year as you already did a depreciation in

 

2929900 A stack trace results in TransDate in table LedgerJournalTrans has not been explicitly selected when validating a FA Journal and Error on Invalid Access   set to Yes

 

2737639 No journal entries are created when an asset is moved to a new group that uses different accounts

Cumulative Update 4

2733895  Acquisition price of a fixed asset is not reduced when an acquisition transaction is reversed

Cumulative Update 4

2744207  Incorrect financial dimensions are passed for offset accounts for derived   value models in Fixed assets

Cumulative Update 4

2731472  Fixed asset note report is split in two columns, with one column on each page  

Cumulative Update 4

2801964  Posting an acquisition adjustment does not create depreciation adjustment transactions for derived value models

Cumulative Update 5

 

 

Hotfixes for Bank management

Included in cumulative update

2852147  Field Currency filled in error when attempting to do a Payment Reversal on a Ledger Account and Review Process turned on

 

2843713  Cannot generate NACHA International ACH Transactions (IAT) files for Canadian vendors

Cumulative Update 6

2839148  Bank transaction type does not default from a method of payment that doesn’t have a default payment account

Cumulative Update 6

2779002  The Bank reconciliation report does not display the bank balances of both the debits and credits of a bank voucher

Cumulative Update 5

2712626  The Bank reconciliation report displays bank transactions from other bank accounts

Cumulative Update 4

2654105  The Bank reconciliation summary report displays all bank transactions

Cumulative Update 3

 

 

Hotfixes for General ledger

Included in cumulative update

2891180  General Journal can post to incorrect financial dimensions.

 

2892531  Changes have been made to combination XXXX ---- since the combination was last used. The combination must be re-validated to be used

 

2874249 Sales   Tax Payment report summary section does not include correction lines or line  amounts compared to the summary total

 

2864076  Stack Trace error on Trial Balance Summary report when using financial dimension set with three dimensions and ranges filled in on the report

 

2868171  Penny Difference Accounts not inheriting dimensions on a General Journal

 

2851488  Can't Change a GL Dimension value that is used on a budget register entry -- Dimensions are lost on all Budget Register Entry transactions

Cumulative Update 6

2841712  Journal number does not show on voucher transaction form for the rounding distribution

 

2843566  Dimension focus form allows you to change available and selected dimensions

 

2837459  Balances report in General journal is printing incorrect Balance information  and not correctly restricting by Main Account

 

2819814  Selected ranges are duplicated on reports

Cumulative Update 6

2777805  General journal voucher can be posted successfully after the approval is   rejected

Cumulative Update 5

2785115  Doubled General ledger balance is displayed in Vendor/Ledger reconciliation report

Cumulative Update 5

2761961  Bridging transactions are not removed from the LedgerTransFurtherPosting table after posting

Cumulative Update 4

2905704 Budget consolidations are not using the default consolidation account in setup and always going to the actual account

 

2864076  Printing Summary Trial Balance results in a Stack Trace Error -- Error executing code: Map (object), method createFromXML called with invalid parameters

 Cumulative Update 6

2916589 Main Account Autoreport results in   a Stack Trace error on CU 7

Cumulative Update 7

2920566 SQL error on GLTrial Balance when financial dimension name exceeds 60 characters on CU 7

Cumulative Update 7

2926998 Allocation is distributing even when a value is supplied when in fact they only want it to allocate when a value is blank

 

2933951 Quantity field not populated on a reversing entry in the General Ledger

 

 

NOTE: General ledger Trial balance report and list page fixes for Ax2012 and Ax2012 R2.

For AX 2012 the latest fix is found in KB 2864076

For AX 2012 R2 the latest fixes are:

  • A prerequisite binary and application fix found in KB 2858835 which is included in CU7.
    • This must be installed first to update the kernel and application framework to allow the subsequent fixes to work properly.  Additional details can be found here.

  • KB 2820691 - this is included in CU6
  • KB 2864076 - This is included in CU7
  • KB 2871662 - This is included in CU7

 

 

 

 

Hotfixes for Budgeting

 

Included in cumulative update

2810716  Can't submit imported budget register entries to workflow

Cumulative Update 5

2786259  Cannot reverse a transaction in the invoice journal when budget control is not enabled

Cumulative Update 5

 

 

Hotfixes for Accounts payable

Included in cumulative update

2887427  Payables Checks cannot be generated by vendor account order

 

2903589 Vendor Payment Proposal is not pulling in open vendor invoices with a payment release date that are released prior to the payment date

 

2873971 Detailed Vendor Aging report does not display data when search/find feature is used

 

2870051  Document handling notes on Vendor invoice line form do not carry over to   Vendor transactions form

 

2867753 Incorrect actual sales tax is posted when you have a credit amount on an Invoice Journal

 

2863289 Reversal of AP Invoice Transactions through Transaction Reversal returns an error

 

2860014 In Accounts payable (AP), can't save or post purchase agreements if direct invoicing and invoice validation are turned off; receive error "Field 'Reference' must be filled in"

 

2860336  The 1099 Amounts for Debit Memo's do not update VendSettlementTax1099 on 1099 Update causing overstated 1099 amounts

 

28203470 After   posting payment journal Print payments report does not include settled transactions

 

2868742  Exchange Rate field is not editable on entry into the General Tab of the AP Invoice Form

 

2855382 On the Breakdown of Voucher form, selecting the Sales Tax parameter generates the following error, "Incorrect sales tax combination used"

Cumulative Update 6

2850189  Freight charges are being posted with a transaction type of Transfer when they should be posted with a Transaction Type of Purchase order

Cumulative Update 6

2840571  Cannot cancel a purchase order when a Prepayment invoice has a rounding distribution

Cumulative Update 6

2835431  Accrued purchases account out of balance when Correction option selected in General Ledger parameters

 

2827702  Attachments are no longer visible after posting a Vendor Invoice from Pending to Open

Cumulative Update 6

2820367  Update 1099 is incorrectly updating TRANDATE in the VENDSETTLEMENTTAX1099   table on prepayments

Cumulative Update 5

2827704  Vendor balance list report dates do not match what was entered into the   dialog

Cumulative Update 5

2820942  Printing Vendor Reconciliation report has poor performance

Cumulative Update 5

2812979  Vendor remit-to address not being populated during the payment proposal process

Cumulative Update 6

2820697  Unable to post a prepayment if change management is active and using workflow  

Cumulative Update 6

2802864  Vendor remit-to address is not display in the Vendor payment journal

Cumulative Update 5

2799316  Check reuse functionality is not available for Canada Company

Cumulative Update 5

2800289  Vendor Settlement for 1099 is not displayed with amounts which are settled against Prepayments

Cumulative Update 5

2800067  The 1099 Amounts are understated while applying prepayment to PO Vendor invoice or overstated after running 1099 Tax update

Cumulative Update 5

2796303  Miscellaneous charges on purchase order line does not consider financial  dimensions

Cumulative Update 5

2793686  All Reason codes populate in drop down list when a Vendor is placed on Hold

Cumulative Update 5

2776974  Vendor invoice first line description is copied to all subsequent line   descriptions

Cumulative Update 5

2734664  Default Vendor accounts are not restricted by Vendor Group

Cumulative Update 4

2715927  The 1099 amounts for Debit Memo's do not update VendSettlementTax1099 and 1099 Update with Recalculate does not re-calculate.

Cumulative Update 4

2715635  Cumulative total is not displayed on the Vendor payment journal report

Cumulative Update 4

2705892  Vendor Balance List reports are printing with blank pages

Cumulative Update 3

2704309  The 1099 MISC Vendors are printed in incorrect boxes while printing Vendor Settlement for 1099’s.

Cumulative Update 3

2699103  Electronic signatures do not print on US checks

Cumulative Update 3

2699828  Check payments with a payment note prints incorrectly

Cumulative Update 3

2680823  The voided checks format is incorrect when payments are generated

Cumulative Update 3

2627017  Vendor aging report displays incorrect data after selecting Negative balance check box

Cumulative Update 3

2635032  Unable to select dimensions in the Offset account field when mapping a   default account to a vendor

Cumulative Update 3

2904969  Division by Zero Error when running Update 1099 function in a company that has different accounting and reporting currencies and a currency revaluation transaction

 

2908999 Vendor Create Payment Proposal does not pull Invoices with a release date on the same date as the release date and it should

 

2919749 Printing  a Vendor Aging Report with a Vendor Name greater than 60 characters yields an error Cannot edit a record in Customer or Vendor Account Number

 

2927488 Select query not working for payment advice report during check printing

 

2924280 Partial invoicing of product  receipt displays incorrect values in Accrued purchase report

 

2928685 Tax 1099 transactions are not showing up for vendor accounts that contain a comma

 

2929522 Pending Invoice Quantity Totals revert back to previous balance when a Pro forma Invoice is printed

 

2928039 Incorrect Line Discount Amount when using the Price Unit field on a Purchase Order when there is a discount on the line

 

2932192 Update 1099 process produces stack trace on vendors with exchange adjustment transactions

 

2935255 A vendor exists in multiple companies, but when you click the Update 1099 button for the vendor in one   company the summary record is not displaying

 

2935489 Posting a Purchase Order Invoice that contains a Fixed Asset acquisition is not hitting the correct account for any acquisition after the first acquisition

 

 

 

Hotfixes for Accounts receivable

Included in cumulative update

2901413  Free text invoice correction ignores account structure AX 2012 R2

 

2874925 Billing classifications and collection letter reprint

 

2837433  Statement Address not printed on Customer Statement, always picks the primary address

Cumulative Update 6

2870031  Customer account appears under the past due area page when they have a past due crediting balance

 

2870049 When   printing multiple picking lists, if a customer is over the credit limit, the picking list immediately preceding this customer in the printing order will not print

 

2870768  Unexpected print dialog when using Print management on Free Text Invoice

 

2858751  Due date not printing on External Customer Account Statement when the cutoff date is in the past and payments were applied after the cut off

 

2841661  Free text invoice doubles the sales tax amounts that print in the sales tax section of the report

 

2829603  Customer Account Statement will not print if you do not have an address record for the customer

Cumulative Update 5

2821332  Ledger posting for Sales Orders Report Summary checkbox still prints the report in detail

Cumulative Update 5

2822455  When printing external Customer account statement, the credit limit is printing on the report even though the Show credit limit check box is not selected

Cumulative Update 5

2822454  Customer Reconciliation has poor performance and can cause a connection error  

Cumulative Update 5

2810228  Offset account dimensions are blank when payments are entered in the Customer payments form

Cumulative Update 5

2771900  Detailed due day list report does not display partial payments

Cumulative Update 5

2754298  Free text invoices are posted without workflow approval

Cumulative Update 4

2750093  Financial dimensions for an asset do not appear in the 'Free text invoice' form

Cumulative Update 4

2736822  “The Combination is not valid for the account structure…" is displayed   when posting a cash discount to a payment journal

Cumulative Update 4

2798400  Customer account statement prints only the last customer in the range to the PDF file

Cumulative Update 5

2723038 Customer   posted payment journal report does not display multiple invoices against the  payment voucher

Cumulative Update 4

2710781  The AR credit card process runs when using a pro forma invoice

Cumulative Update 4

2692743  Recurring free text invoices use incorrect sales tax group

Cumulative Update 3

2685126  Can’t select a customer account in the Customer payments form, receive error "'Customer Account' is not found in the table 'Customers'”

Cumulative Update 3

2660624  Customer name field is not printed while printing Customer balance report, in AR

Cumulative Update 3

2873972 Detailed Customer Aging report does not display data when search/find feature is used

 

2916598 Interest settlement transactions showing up as a difference on the Customer/Ledger report

 

2919854 Customer Invoice Specification Report does not include Sales Tax Amount

 

 

 

Hotfixes for Public Sector

Included in cumulative update

2800471 DictField object not initialized and then a Stack trace error is returned   trying to add a sort to the Budget Control Account Detail History report

Cumulative Update 5

2895138  Invoice Remaining Amount Field is doubling after performing a Purchase Order year end process

 

2864967  ALE does not apply different posting definitions specified on the lines

 

2862689  Purchase Agreement Invoice Lines inquiry not available when Direct Invoicing required for Public Sector

 

2832404  Opening transactions process not recognizing period 13 adjustments

 

2816049  During the year-end process, can't generate closing entries in the previous fiscal year or create opening balance transactions in the new fiscal year

Cumulative Update 6

2799462  Cannot submit Advanced Ledger Entry (ALE) to workflow

Cumulative Update 5

2792988  Public sector: Year-end closing does not consider the posting layer when P/L balances are rolled into the Retained Earnings account

Cumulative Update 5

2785560  Can't delete vendors when the public sector license key is removed, receive error "Debug assertion failed. Stack trace:"

Cumulative Update 5

2739001 In   General Ledger (GL), discounts are not included in the 'Ledger Balance' field for open purchase orders on the Vendor Encumbrance reconciliation report

Cumulative Update 4

2717859 In General Ledger (GL), incorrect funding sources are referenced and funding limits are not updated in an Advanced Ledger Entry (ALE)

Cumulative Update 4

No KB article number available at the time of posting Interest settlement transactions posting an extra transaction to General Ledger throwing off GL versus AR balance

 

2890653  General ledger year end (opening transactions) does not delete transactions when processed for a fund or funds and delete transactions is marked

 

2932248  Balance by fund error is shown when validating an Invoice journal using projects

 

2918331 The Main Account is not populating on a Free Text Invoice when you are adding a Project ID in the Lines Details when public sector is enabled

 

 

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Related Resources

  • In Microsoft Dynamics AX 2009, you had the ability to force a specific dimension value as being 'Fixed' for a respective General Ledger account number. In Microsoft Dynamics AX 2012, you also have the ability to accomplish the scenario of having a specific dimension value as being 'Fixed' for a respective General Ledger main account. However, the avenue towards accomplishing this in Microsoft Dynamics AX 2012 is different.

    For information around how to accomplish a 'fixed' financial dimension value in Microsoft Dynamics AX 2012, review the Microsoft Dynamics AX Shared Financial Data Management white paper. Specifically, page 13 in the document includes discussion around the use of 'Fixed' financial dimension values in Microsoft Dynamics AX 2012.

    You can also view additional information on this topic in the AX Support blog.
  • In Microsoft Dynamics AX 2009, you could share your General Ledger account numbers across companies through the setup of a unique virtual company configuration. In Microsoft Dynamics AX 2012, we have a Shared Setup configuration across legal entities that allow you to more easily share data across legal entities. It is important to understand the mapping of a Legal Entity to a Ledger, a Legal Entity's Ledger to a Chart of Accounts, and a Chart of Accounts to Account Structure(s). With having a better understanding of how Legal Entities, Ledgers, Chart of Accounts, Account Structures align to each other, you will have a better feel for the powerful financial dimension capabilities in Microsoft Dynamics AX 2012.


For additional information around the mappings between Legal Entities, Ledgers, Chart of Accounts, Account Structures in Microsoft Dynamics AX 2012, review the Microsoft Dynamics AX Shared Financial Data Management white paper.

  • How to import exchange rate from external sources in Microsoft Dynamics AX 2012 Consuming Web Services
  • In Microsoft Dynamics AX 2012, summary balances for a main account/financial dimension combination are not necessarily automatically updated during the posting logic. The setup of your financial dimension sets in Microsoft Dynamics AX 2012 control whether a main account/financial dimension combination's summary balance will be updated during the posting logic. If the Trial Balance list page doesn't appear to display the appropriate balances for a main account/financial dimension combination, you will want to check as to whether or not the 'Update balances during the posting process' option is marked for the financial dimension set for which you are viewing data for. If you do not have the 'Update balances during the posting process' option marked, you will need to continuously update balances on the financial dimension set in order for the main account/financial dimension combination's summary balances to be accurate in the Trial Balance list page.
  • Hide Specific Dimension Value in Microsoft Dynamics AX 2012: Assume that you have a legal entity called CEU and a legal entity called CEED and both legal entities share the same Chart of Accounts which is called 'Corporate'. The 'Corporate' Chart of Accounts has two account structures: Account Structure (contains all Balance Sheet accounts); and Account Structure-PL (contains all P/L accounts). Both of these account structures are configured to use the Main account and a custom financial dimension value that I've created called BU, which represents a Business Unit. I then have Business Units setup as financial dimension values: ONE, TWO, THREE, and FOUR. In the CEU legal entity, all four of the BU financial dimension values should be available for use. However, in the CEED legal entity, I only want the BU financial dimension values of ONE, TWO, and THREE to be available for use. This means that for the CEED legal entity, I would like to prevent the use of the FOUR BU financial dimension value from being used. You can easily accomplish in Microsoft Dynamics AX 2012 through use of the 'Suspended' checkbox in the Financial dimension values form. The steps towards accomplishing this in Microsoft Dynamics AX 2012 using the scenario that I've outlined above include:
    • Go to General Ledger | Setup | Financial Dimensions | Financial Dimensions to open the Financial Dimensions form.
    • In the Financial Dimensions form, click on the BU financial dimension, and then click the Financial Dimension Values button to open the Financial dimension values form.
    • In the Financial dimension values form, click on the FOUR financial dimension value.
    • In the 'Select the level of dimension value to display' field, select Companies.
    • In the Companies(+) field, select the CEED legal entity.
    • In the Companies drop-down field, select the CEED legal entity.
    • Mark the 'Suspended' checkbox.
    • Close the Financial dimension values form.
    When you now try to use the FOUR financial dimension value in the CEED legal entity on a transaction, an error message will appear stating "Dimension value FOUR is suspended."

 

         This white paper walks through the steps you’ll need to complete in both Microsoft Dynamics AX 2012 and Management Reporter for Microsoft Dynamics ERP to create consolidated financial statements. This white paper describes:

    • Multi-company reporting

    • Aggregation

    • Eliminations

    • Minority interest scenarios

    • How to handle legal entities with different fiscal periods or different charts of accounts

    • How to access data sources outside Microsoft Dynamics ERP products

    • Calculating balances with currency translation

    • Prerequisites for AX 2012

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Still having trouble...

  1. Ask the community of users like yourself through the Microsoft Dynamics AX Community here.
  2. Search for your issue on the Microsoft Dynamics Lifecycle Services site to research it.  Issue Search is a search engine that you can use to quickly search for KB articles, hotfixes and workarounds for reported issues in Microsoft Dynamics AX 2012 and Microsoft Dynamics AX 2012 R2.  You can see which reported issues are in the process of being fixed and see notifications when a hotfix is released for a specific functional area in AX 2012. You can download released hotfixes, see which code objects are affected, and see the code changes introduced by the hotfix.  In order to use Issue Search, you must have a CustomerSource or a PartnerSource account, and have created a project.  For more information, see the Lifecycle Services User Guide.   
  3. For Technical support questions, contact your partner, or if enrolled in a support plan directly with Microsoft, you can enter a new support request to Microsoft Dynamics Technical Support from CustomerSource or PartnerSource under Support >> New Support Request.
  4. You can also contact Microsoft Dynamics Technical Support by phone using these links for country specific phone numbers: 

            Partners – Global Support Contacts (requires PartnerSource login)           

            Customers – Global Support Contacts (requires CustomerSource login)

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Error Message when trying to remove a benefit from a worker

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HR - How to remove a benefit from a worker

In working with benefits setup in Dynamics AX, I found myself struggling with an error message that was not very descriptive every time I tried to remove a benefit from a worker. That being the case, I researched it and found a solution. Note - although the Microsoft Human Resources training manual includes a section where it references "removing" a benefit - it does not show you how to do that.

The error message is: "The enrollment ending date of the benefit selected is after the current date  and cannot be deleted. Change the enrollment ending date to a date prior to  today, and then delete this benefit".

The purpose of this posting is to explain the mandatory steps needed to remove a benefit from a worker in Dynamics AX 2012. (Note - this is not in any of the Microsoft documentation or training manuals).

Worker Benefits

In Microsoft Dynamics Ax 2012, benefits are assigned to a worker in the “Maintain Benefits” form.

Access: Human Resources > Common > Worker > Personal Information (Related Information area) > Benefits


This is the form where you can assign, expire, or remove benefits from a worker. Assigning a benefit and related information is pretty straightforward, but removing a benefit is a bit tricky.

If you simply select the benefit and then the "Remove" button, you will get the following error message:

"The enrollment ending date of the benefit selected is after the current date  and cannot be deleted. Change the enrollment ending date to a date prior to  today, and then delete this benefit".

In order to remove a benefit from a worker and get past that pesky error message, you will need to complete the following steps:

1.    Select the Benefit in the left column.

2.    Select the “Maintain Versions” button to open that form.

3.    Highlight the coverage start date and select the “Pencil” (Edit) icon at the bottom left hand corner of the screen.

4.    Select the “Coverage End date” field and update it to a previous date and time.

5.    Tab off the field.

6.    Close the “Maintain Versions” form.

7.    You will now notice that the “Maintain Benefits” form is no longer showing that record. Do not be misled. The benefit is still associated with the worker. It has just “Expired” and is no longer showing. In order to see that record again, you will need to change the “filter” in that form.

8.    Select the   icon in the top left hand corner to access to display “Advanced options for displaying records in this form.”

9.    After selecting that icon, you will now see the following:

 

 

10.  Select the “Display all records” checkbox and then select the “Apply” button.

11.  The screen will now show all records – current and expired. Select the record you would like to remove. Note that it now has an updated end date that is making it expired (non-current).

12.  Select “Remove”.

13.  Confirm the decision to remove the record when prompted accordingly. That record is no longer associated with this worker.
...and that's "How To"!

 

ManagementReporterLinktoMRReport


Error message when trying to set up an item configuration

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Recently I was working through one of the AX Trade & Logistics course manuals (actually an R2 updated appendix) reviewing the labs that are in there - since that is what I use with my clients. Since R3 recently released, I wanted to see if the labs were still valid.

However...I kept getting the following error message, even though I had created the appropriate BOM: “"BOM for item XXXXX has not been set up".

I contacted a coworker that had more experience with this and he said it would take a couple of minutes to address, but easier to do in a remote session than via email. We set up a session and well over an hour later...we were still getting the error message.

The other consultant tried it in an R2 release...and got the error message there too.

To set up an item configuration and get past that issue, there are some steps that must be configured first. Those steps are:

Step 1. Inventory and warehouse management -> Bills of materials

•         Create BOM

•         Create BOM lines w/ Configuration Groups

•         Set BOM Configuration route with Configuration Groups

•         Set up Configuration rules

•         Add item for the BOM under versions (note...we will come back to this. Remember)

•         Approve and Activate BOM version/BOM

Step 2. Product information management -> Released products.

•         Create Item

o        (Set Product Subtype = Product Master)

o        Assign a product dimension group (Config – set with all Configuration checkboxes selected).

Step 3

•         Configure item configuration for item

     o   Select the Item

     o   Select to "edit" that item

     o   In the action panel … go to "Engineer -> “Maintain configurations” (in the Configuration Group)" which opens the "Maintain configuration" dialog


...This is the point where the error message occurs...

      o   Click the "Configure" button and you will get the following error message:

  "BOM for item XXXXX has not been set up".

To get around that message:

       o   Exit out of the above screens and...

       o   ...simply change the "From Qty" in the BOM version top grid to 0

Note: Microsoft admits that there is an issue here and has submitted this item in for a hotfix with bug number 1687252. Until then...you will need to make sure the qty is set to 0 in the BOM version.

Error messages when trying to use Task Recorder in AX 2012 R3

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Recently I was working on some documentation in AX 2012 R3 and wanted to fire up the Task Recorder to help me grab some information quickly. Having used it before in AX 2012 RTM and R2 I did not think much of it, but soon encountered several error messages.

The messages that I got were:

Message 1: Microsoft Media Player? ...You can ignore this message. False. Task Recorder will still work without it installed!

Message 2: OK...I did not see this in the bottom of the screen after I selected the node that I was going to be working with, but it is REQUIRED that you additionally specify the module in the bottom left hand corner of the 

Errors with MICR check printing?

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Here is a really good post on troubleshooting MICR check printing:

http://blogs.msdn.com/b/axsupport/archive/2012/08/28/dynamics-ax-2012-payables-checks-issues.aspx

Also...if you are trying to do a web search on anything related to MICR...put it in quotes..."MICR" or the search engines will assume you mean Microsoft.

Error messages and best practices with AX development

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Many folks may already know this link, but for those of you that do not, there is some great information to be had here:

"List of Error and Warning messages (AX 2012)"

http://msdn.microsoft.com/en-us/library/bb530207.aspx

For those of you that are not developers, still a good link to glance over. You never know where you'll find your answer when you are looking for that nondescript AX error message!

Errors and known issues? A forum just for that.

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Recently I found a forum on another site dedicated to "errors and known issues in AX". Although I mostly follow the Dynamics Communities Forums (AX and GP), what kind of a consultant would I be if I ignored valuable tools I could have in my virtual tool bag?

"Microsoft Dynamics AX/Axapta Known Issues and Errors Forum"

http://dynamicsuser.net/forums/122.aspx

...just remember you found it here ;)

Pointing existing R2 eCommerce to a different CRT DB

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Sometimes you might need to point your existing R2 ecommerce deployment to a different CRT DB (which might be connected with a different instance of AX). To achieve that we would need to change CRT DB connection string in 2 components (only those 2 access CRT) - RetailPublishingJob and RetailPublishingPortal site collection. Below are the steps:

 

1. RetailPublishingJob

As described in the article Update the Publishing Job Configuration [AX 2012] the configuration of the job is stored in SharePoint's configuration DB, so, if you are comfortable with programmatic way to change the ConnectionString you can do so by using the technique described in the article to modify CommerceRuntimeConnectionString. 

 

Another way to update the job's configuration is to directly use SQL statements against SharePoint_Config database:

a) Query existing configuration by executing the statement below in SQL Management Studio:

SELECT Properties

FROM SharePoint_Config..Objects

WHERE NAME = 'RetailPublishingJobSettings'

 

As a result you will see a column Properties with the XML in it. Copy its value (right click and then select 'Copy') into clipboard and then save it into a text file (use Notepad.exe for instance) just as a backup in case you need to revert back to an original state.

b) Open new window in SQL Management Studio and paste (but don't execute yet) there the following template:

UPDATE SharePoint_Config..Objects

SET Properties = ''

 WHERE NAME = 'RetailPublishingJobSettings'

Place cursor between quotes (near SET Properties line) and paste there the content of the property you extracted in the step (a), do not apply any formatting, keep the text and formatting as is.

Now search (you can use CTRL+F key combination) for "CommerceRuntimeConnectionString" - you will find the CRT DB connection string, modify what you need to modify, for instance Server's name. One more time - do not apply any auto format because it might make the XML not usable. Once you modified the connection string, or, basically, you can modify anything else in the configuration you need, execute the UPDATE statement.

Once the steps above are done you don't need to restart anything - the changes will automatically be picked up next time the job is executing (it loads the configuration each time prior to executing).

2. RetailPublishingPortal - this Site Collection is technically ASP.NET web site with its own web.config file, the CRT DB configuration is stored there in standard section ConnectionStrings, the name of the string is CommerceRuntimeConnectionString, so, update it to reflect your changes. No any restart is needed. Please note that there are 2 web sites for the Publishing Portal - internal and external, update both of them, this is how you can access the web.config:

 


 

This completes all required steps to repoint your deployment to a different CRT DB.

Note that in R3 the SDK contains an GUI utility which greatly simplifies changing RetailPublishingJob configuration, more information will be available in one of next posts.

 

Dynamics AX & Microsoft Project Siena

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(Please visit the site to view this video)
Check out this video that shows how easy it is to design mobile apps for Dynamics AX using Microsoft Project Siena! Presented by: Alex Anikiiev

Error message when trying to launch AX

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One of the most common error messages that I have encountered, but not always known by end users how to fix is ... "The server is unavailable. Check the configuration and network connection and try again". It can also be one of the easiest to fix!

Translation? Often the reason is that your "Microsoft Dynamics AX Object Server Service"...is not running.

To start that service...do this:

  • Click Start > Administrative Tools > Server Manager.  
  • Expand Configuration, and then click Services.  

  • In the details pane, select Microsoft Dynamics AX Object Server 6.0$ InstanceName, and then click Start, Stop, or Restart, as applicable.

Resource Page for Data Import, Export, and Migration in Microsoft Dynamics AX 2012

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This page provides a list of published documentation, known issues, solutions, and tips and tricks to help you import, export, or migrate data for Microsoft Dynamics AX 2012.

This page contains the following sections:

Recent news

Data Import/Export Framework

A new example of how to use the Data Import/Export Framework is available at: Importing a General Journal using Data Import/Export Framework AX 2012.

The Data Import/Export Framework was release as part of AX 2012 R3. It includes the following features:  

  • A new security group for the Data Import/Export Framework, Microsoft Dynamics AX Data Import Export Framework Service User.
  • Additional entities: Resource requirements, Operations, and Route relation.
  • Staging-level validation of data that contains role separators.
  • Support for SQL Server 2014.
  • Additional data sources when you use Data Import/Export Framework as an Application Integration Framework (AIF) service. These include files, ODBC, and other Microsoft Dynamics AX instances. You can also now use a Data Import/Export Framework as an AIF service to export data to a file.
  • Staging-level conversion of fields that use the GUID data type.
  • The Custom Entity wizard now creates the class and functions of a new entity, in addition to the staging table, project, and query.

For more information about the Data Import/Export Framework, see the Data import/export framework user guide and What's New: Data import/Export Framework.

Test Data Transfer Tool

The Test Data Transfer Tool is used to install the AX 2012 R3 demo data. For a tutorial on how to use it, see Walkthrough: Import demo data for AX 2012 R3 by using the Test Data Transfer Tool.

Choose a tool

To learn more about how to import, export, or migrate data into Microsoft Dynamics, review the following resources.

Task

Resources

Choose the best tool for your task

Get tools

Read documentation

Common problems and solutions

This section lists common issues encountered when importing, exporting, and migrating data.

Important: If you encounter a problem when importing, exporting, or migrating data, we recommend that you use Issue Search on Microsoft Dynamics Lifecycle Services to research it. Issue Search is a search engine that you can use to quickly search for KB articles, hotfixes, and workarounds for reported issues in Microsoft Dynamics AX 2012 and Microsoft Dynamics AX 2012 R2. You can see which reported issues are in the process of being fixed and see notifications when a hotfix is released for a specific functional area in Microsoft Dynamics AX. You can download released hotfixes, see which code objects are affected, and see the code changes introduced by the hotfix. In order to use Issue Search, you must have a CustomerSource or PartnerSource account, and have created a project. For more information, see the Lifecycle Services User Guide.

Data Import Export Framework

Version: The following issues are found in the version of the Data Import Export Framework for AX 2012 RTM and Feature pack from InformationSource

----------------

Issue: Some customers have recently been unable to install some hotfix packages for Microsoft Dynamics AX 2012 R2 if they are running a release before CU7, have a DMF model in the FPK layer, and are installing a hotfix released after CU7. Customers see the error "Violation of PRIMARY KEY constraint 'PK_ModelElementData_ElementHandle'".

Resolution: Follow the instrucitons in the blog post Violation of PRIMARY KEY constraint 'PK_ModelElementData_ElementHandle' error installing some hotfixes on Microsoft Dynamics AX 2012 R2.

----------------

Issue: After installing the Data Import/Export Framework you get a number of compile errors related to missing macros.

Resolution:

In the AOT, examine the macros node.  There should be AxdAdvancedLedgerEntryDCT and  AxdCustomerTransactionDCT macros in the node.  If you do not see these macros, then do a compare on the DataContainerTypes macro to make the macros visible.

----------------

Issue: When you enter Setup > Data import/export framework parameters you get the error message: "Assembly containing type Microsoft.Dynamics.AX.DMF.ServiceProxy.DmfEntityProxy is not referenced".

Resolution:

Create the structure c:\Windows\Microsoft.NET\Assembly\GAC_MSIL\Microsoft.DynamicsAX.DMF.ServiceProxy\v4.0_1.0.0_31bf3856ad364e35\
and then paste the file Microsoft.Dynamics.AX.DMF.ServiceProxy.DLL, from C:\Program Files\Microsoft Dynamics AX 2012 Data Import Export Framework Server Component.

Restart the AOS, and compile into CIL.

---------------- 

Issue: Importing Ledger Dimensions in Data Import/Export Framework in AX 2012 R2 does not function. You get the message "Financial Dimension 0 does not exist" when importing ledger dimension values.

Resolution:

Contact support for a workaround.

---------------- 

Issue:

Unable to select ODBC connections created as System DSNs. You get the message: “System.NullReferenceException: Object reference not set to an instance of an object.”

Resolution:

Create a User DSN instead.

---------------- 

Issue: Creating a custom entity that imports to a table with a primary index that allows duplicates will import only one record.

Resolution:

Contact support for a workaround.

---------------- 

For additional troubleshooting information that is regularly updated, see Lifecycle Services Issue Search.

Suggested alternate search terms:

Data Import Export Framework: DMF, DIEF, DIXF

Featured videos

RapidStart for Retail (InformationSource)

Related blogs

We recommend the following blogs:

Still having trouble?

If you’re still having trouble, you can get assistance in the following ways:

  • Search for your issue on the Lifecycle Services site. You must know your CustomerSource or PartnerSource login, and create a project before you can search for issues.
  • Post your questions on the Ask the Community site and a member of the Microsoft Dynamics AX community might respond.
  • Contact your partner.
  • If enrolled in a support plan directly with Microsoft, enter a new support request with Microsoft Dynamics Technical Support.

You can enter a support request on CustomerSource or PartnerSource by selecting Support> New Technical Support Request.

You can also contact Microsoft Dynamics Technical Support by phone using these links for country/region-specific phone numbers:

Microsoft Dynamics AX & Microsoft Project Siena

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(Please visit the site to view this video)Check out this video that shows how easy it is to design mobile apps for Microsoft Dynamics AX using Microsoft Project Siena! Presented by: Alex Anikiiev

Management Reporter Link to MRReport in Microsoft Dynamics

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(Please visit the site to view this video)This video shows you how to include data from one Management Reporter report on another Management Reporter report. http://blogs.msdn.com/b/dynamicscpm

Error when using production scheduling

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Recently I came across the following error...: "A CLR error occurred while invoking the scheduling engine".

To address this issue, do the following:

  1. Go to Start and find the Admin tools.

                       

2. Locate the Server configuration service

3. Double-click on it.

4. Make sure this parameter is NOT checked. That should may take care of it. Note: I have seen other cases for this a error as well.

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