When researching eCommerce platforms, you may notice the biggest difference between open source and integration is cost. Open source is free while you have to pay a subscription or licensing fee for an integrated eCommerce platform. While free sounds good in theory, free doesn’t usually mean free. Not only are you responsible for installing, maintaining, securing and configuring the open source software on your own servers, but you’ll also have to pay for services to get the features your business needs. Here are five reasons why an integrated eCommerce platform beats open source eCommerce.
Simplified Maintenance
An integrated eCommerce solution connects Microsoft Dynamics to your frontend web store, meaning every time you update your Microsoft Dynamics database, all your product information, pricing, inventory, etc. gets pushed to your web store in real time. Having one single source of truth to maintain reduces humor error, resources and time spent making sure information is correct in all databases.
Further Use of Your Microsoft Dynamics Investment
When you implement an integrated eCommerce platform, you create a web store powered by your Microsoft Dynamics solution. Not only will this will help you process orders faster, but any historical account or customer information will be accessible online, allowing your clients to self-serve. With an integrated eCommerce platform, you can focus on core business processes and worry less about maintaining two separate systems. You can also rest assured that all the information on your web store is accurate.
No Third Parties to Work With
Working with multiple third parties to get all the features you want can be exhausting, costly and time consuming. Open source may not offer hosting or other key functions your business may need in an eCommerce platform. This means you’ll have to find a third party to host your site or a 3rd party development company to create customizations that allow your web store to function how your business needs it to. On the other hand, with integration, you get all the features you need while still being in control of your web store.
Happier Customers
We all know today’s technical customer, whether B2B or B2C, wants a great user-experience while shopping. Nothing will frustrate your customers more than inaccurate information on your web store. With an integrated eCommerce platform, as long as your Microsoft Dynamics database is up to date, you’ll never have to worry about selling out-of-stock or incorrectly priced products. This will help create loyal customers that come back to buy from you again and again.
Work with an ERP and eCommerce Expert
When you work with both an ISV and a Microsoft Dynamics VAR you’re getting a team of ERP CRM and eCommerce experts. They are there for you to answer questions and help you get the most out of your investments. You never are left alone to figure anything out, which is the case with open source eCommerce.
When looking for an eCommerce platform, open source doesn’t compare to all the benefits and features you get with integration. A k-eCommerce integrated eCommerce solution leaves you with one source of truth to manage, and offers features like a built-in CMS system and the option to host your web store in our PCI Compliant private cloud. Contact our team to get more information about our integrated eCommerce platform and how it can benefit your business.
About k-eCommerce
As a Microsoft Gold Certified Partner, k-eCommerce is a recognized leader in providing eCommerce and ePayment solutions for Microsoft Dynamics AX, GP, NAV and CRM. With offices in Plymouth, Mich. and Montreal, k-eCommerce develops and delivers fully integrated eCommerce websites, payment processing and online bill pay solutions to businesses of all sizes and types around the world. k-eCommerce serves the Microsoft Dynamics partner channel by providing sales and implementation assistance as well as support.
The post Top Five Reasons for an Integrated eCommerce Platform Versus Open Source appeared first on goERPcloud.