Support for Dynamics Online, including log-in issues, requires a new service request. If you have a service plan for Microsoft Dynamics that includes support, simply open a New Support Request.
If you're not enrolled in any of the above service plans, or your service plan does not include support, visit Microsoft Support or call 1-800-936-4900 in the US or Canada.
When initiating a new support request, please choose the following options:
- Choose the correct Product (ie. Microsoft Dynamics AX 2012)
- Under Support Topic select Company Wide
- Under Sub Topic select Dynamics Online
This will direct you to the correct Microsoft group to resolve your Dynamics Online questions.
Get Additional Support for Microsoft Dynamics AX
Visit the Microsoft Dynamics AX ForumExplore Service Plan Options