Resource type | Audience | Topic title | Description |
Documentation | System administrator | Microsoft Dynamics AX Retail | Retail provides mid-market and large retailers a complete head-office and point of sale (POS) solution with support for online and brick-and-mortar stores. It can help retailers increase financial returns, improve service, manage growth, reach customers, and streamline efficiencies. This topic describes the components that are included in Microsoft Dynamics AX 2012 for Retail |
| | Point of Sale for Microsoft Dynamics AX 2012 for Retail | Microsoft Dynamics AX for Retail POS is the point of sale (POS) program for Microsoft Dynamics AX. POS tasks are performed by using a POS register. The graphical user interface (GUI) is easy to use and can be set up to meet the requirements of many industries, such as food service, fashion, and grocery. This topic includes links to important information about how to plan, deploy, configure, and customize Retail POS. |
| | Documentation roadmap for Microsoft Dynamics AX 2012 online store | An introduction to Microsoft Dynamics AX for E-Commerce with a step by step guide to configure the online store ranging from the Channel manager to IT Pro to developer steps. |
| | Install retail components | Retail consists of several components that are typically distributed across multiple computers and locations. This topic lists the retail components that you need to install and provides links to step by step procedures to install each component. |
| | Deploy Retail POS | This topic discusses the steps to prepare for and deploy Microsoft Dynamics AX for Retail POS. |
| Developer | Architecture of the Microsoft Dynamics AX Retail online store | The Microsoft Dynamics AX 2012 R2 Retail online store enables you to deploy, manage, and customize an online sales channel that is fully integrated with Microsoft Dynamics AX. The online store is built on the Microsoft SharePoint Server 2013 cross-site publishing platform. This topic describes the architecture, features, and components of the Retail online store. |
| | Extend Point of Sale | Microsoft Dynamics AX for Retail POS is a fully customizable point of sale (POS) component of Microsoft Dynamics AX 2012 for Retail. This topic provides a high level overview about how to extend Retail POS. |
| | Commerce Runtime | The Microsoft Dynamics AX commerce runtime (CRT) serves as the engine for a retail channel. It connects to a CRT database that stores business data for the channel. This topic discusses the architecture and features of the CRT. |
| | Install and configure Commerce Data Exchange: Synch Service | The topics in this section describe how to install and set up Commerce Data Exchange: Synch Service. |
| Application user | Retail | This content set includes topics that describe how to set up and use Microsoft Dynamics AX 2012 for Retail. |
| | Retail essentials | Retail essentials is a retail-centric configuration option for Microsoft Dynamics AX. Retail essentials provides a simplified, streamlined user experience that is optimized for organizations that use only the retail management functions of Microsoft Dynamics AX. This content set included topics that describe how to set up and use Retail essentials. |
| | Call center | Call center functionality includes features that are designed to make it easier to take phone orders and handle customer service throughout the order fulfillment process. Retail in Microsoft Dynamics AX 2012 R3 supports call centers as a type of retail channel. In a call center, workers take orders from customers over the phone and create sales orders. This content set included topics that describe how to set up and use the call center features in Microsoft Dynamics AX. |
Readiness | All | Microsoft Dynamics for Retail Readiness portal | This portal on PartnerSource includes information on training, roadmaps and sales and marketing resources for all things Retail. |
| | Microsoft Dynamics AX: Retail solution | This page provides information to enable you to learn about the Microsoft Dynamics AX Retail solution. The site includes general information about how the Retail solution works, as well as demos and links to additional information. |
Blogs | All | Microsoft Dynamics AX for Retail support blog | Find answers to the most frequently asked questions for Retail. This blog lists the most common Retail questions that are asked of our support team |
| | Managing and Maintaining POS Customizations | This blog describes best practices to maintain your POS customizations over the life of your product. |
| System administrator | Microsoft Dynamics AX 2012 R2 for Retail: Installing the Real-time Service | Step by step instructions about how to install Microsoft Dynamics AX Commerce Data Exchange: Real-time Service |
| | Overview of Microsoft Dynamics AX build numbers | The build numbers page now includes the latest hotfix numbers for Microsoft Dynamics AX 4.0 through Microsoft Dynamics AX 2012 R3. |
Whitepapers | All | Retail performance whitepaper | This white paper provides an overview of a series of performance tests run by Microsoft to enable customers and partners to better size capacity for the infrastructure that they require for an implementation of the Microsoft Dynamics AX 2012 R2 for Retail. |