In this blog you will find an overview of some of the key demo scenarios and associated data elements that have been provided to you in Dynamics AX 2012 R3 demo data for Supply Chain Management. This does not include all of the demo scripts or the data provided to enable all the scenarios. You can download the solution demo package that includes many demo scripts and associated collaterals : Solution Demo VM and collaterals (requires PartnerSource logon)
Overview of what's new in the solution demo package and list of all related blogs can be viewed here.
Key Demo Scenarios and Associated Data Elements
- Documenting and releasing product changes
- Serial number tracking for service and warranty
SCENARIO: Documenting and releasing product changes
A typical use case for the Product Change functionality involves a situation where a production component must be replaced by another component. A replacement can be necessary, for example, when a vendor discontinues a component.
In this demo scenario, Contoso Entertainment Systems (USMF) is notified by the vendor, Fabrikam Electronics, that the "Standard Cabinet" (M0007) is being phased out and will be replaced by a new mk2 model. Contoso accepts the change and uses a product change case to document which products, bills of materials and routes are affected. This enables Contoso to leverage the features of the product change case to verify that the change is complete and consistent, to identify the bills of materials and routes to approve and activate, and to release those changes to production in a controlled manner.
SCENARIO: Serial number tracking for service and warranty
Microsoft Dynamics® AX 2012 R3 introduces new serial number tracking capabilities that are specifically targeted at service and warranty scenarios. In previous releases of Microsoft Dynamics AX, serial numbers were tracked in inventory as an inventory dimension. With the new features introduced in Microsoft Dynamics AX 2012 R3, registration of serial numbers can be deferred until the packing slip and the invoice are prepared. There is no longer a requirement that serial numbers must be registered in inventory.
This scenario demonstrates how Contoso Entertainment System Germany, a distributor of consumer electronics, manage their service and warranty obligations. As items are sold, Contoso registers the serial numbers on the packing slip and on the invoice. So when a customer makes a claim, Contoso can validate whether they actually sold that specific item and when it was sold.
This scenario will demonstrate the following abilities:
- Registering serial numbers for items on sales orders
- Customer pickup of sales orders with serialized items
- Partial delivery and invoicing of sales orders with serialized items
- Correcting packing slips and invoices with serialized items
- Tracing the history of orders that included serialized items
- Returning serialized items
ASSOCIATED DATA ELEMENTS:
Feature Area | Feature | Company | Data Element | Information |
Supply Chain Management | Serial Number Tracking for Service and Warranty | DEMF | T0006 | Item with serial number tracking enabled only in the sales and return processes. Use this item for demonstrating how to register serial numbers on the packing slip and on the invoice without having to track serial numbers through inventory. |
Supply Chain Management | Serial Number Tracking for Service and Warranty | DEMF | T0007 | Item with serial number tracking enabled through inventory. Serialized on-hand inventory is available, as well as a sales history of serialized items. Use this item to illustrate the impact on inventory transactions and on-hand inventory of tracking serial numbers through inventory. |